About the role
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Design Systems team creates the foundations that help teams across OpenAI build coherent, high-quality experiences at scale.
Accessibility is fundamental to that work. We’re building the shared standards, components, tools, and practices that make inclusive experiences the default across OpenAI’s products and platforms.
About the Role
In this role, you’ll lead OpenAI’s company-wide accessibility program from within the Design Foundations team within Product Design. You’ll pair strategy and organizational influence with hands-on product design (visual and interaction design) —advocating for disabled people, removing barriers across complete customer journeys, and establishing durable ownership throughout the company.
This is an opportunity to define accessibility for a new generation of products spanning web, mobile, desktop, voice, AI, and hardware. You’ll help teams consider the many ways people perceive, understand, navigate, and interact with technology, going beyond minimum compliance to create experiences that are genuinely useful and inclusive.
Working across design, engineering, research, product, go-to-market, and legal, you’ll make accessibility an expected part of product quality—not a final review or the responsibility of a single expert.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role you will:
- Design and ship product experiences while identifying systemic barriers across complete customer journeys.
- Define OpenAI’s accessibility strategy, roadmap, governance, priorities, and measures of progress.
- Build accessibility into our design system through inclusive components, tokens, interaction patterns, Figma libraries, documentation, and engineering guardrails.
- Center disabled people through participatory research, usability studies, and assistive-technology testing rather than relying solely on assumptions, simulations, or automated tools.
- Design for permanent, temporary, and situational disabilities, including multiple ways to perceive information, navigate interfaces, understand content, and complete important tasks.
- Establish practical standards for screen readers, keyboard navigation, focus, reading order, contrast, typography, motion, captions, forms, errors, and multimodal interactions.
- Lead accessibility audits, remediation priorities, launch readiness, and continuous validation across platforms.
- Partner with go-to-market, legal, compliance, and product teams on enterprise readiness, accessibility documentation, procurement needs, and customer commitments.